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Cannot sync my Fitbit with Galaxy A41

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‎11-02-2022 02:37 - last edited on ‎11-09-2022 12:44 by Fitbit Moderator

‎11-02-2022 02:37 - last edited on ‎11-09-2022 12:44 by Fitbit Moderator

My Galaxy A41 can't find my Inspire, I have been through the boards and done everything suggested, but no use. Can anyone help?

 

Moderator edit: Subject for clarity.

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‎11-09-2022 12:47 - last edited on ‎11-26-2023 05:42 by Fitbit Moderator

‎11-09-2022 12:47 - last edited on ‎11-26-2023 05:42 by Fitbit Moderator

@AmberMunchkin Welcome to the forums. 

I will gladly help you sync your Inspire again. I appreciate you trying to resolve this in your own. What exactly have you tried already? Do you mean the Inspire is not found on the Fitbit app? Remember that a connection over the Bluetooth settings of your smartphone is not possible. All connections are managed by the Fitbit app. I suggest you try the tips in the following article: Why won't my Fitbit device sync?. Please also make sure that your Fitbit app is up to date. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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‎11-09-2022 12:47 - last edited on ‎11-26-2023 05:42 by Fitbit Moderator

‎11-09-2022 12:47 - last edited on ‎11-26-2023 05:42 by Fitbit Moderator

@AmberMunchkin Welcome to the forums. 

I will gladly help you sync your Inspire again. I appreciate you trying to resolve this in your own. What exactly have you tried already? Do you mean the Inspire is not found on the Fitbit app? Remember that a connection over the Bluetooth settings of your smartphone is not possible. All connections are managed by the Fitbit app. I suggest you try the tips in the following article: Why won't my Fitbit device sync?. Please also make sure that your Fitbit app is up to date. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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