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Cannot sync with android

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I've been using my LG Stylo with my Flex 2 since I got the Flex 2. My wife has been using hers for longer. Intermittent problems with syncing, but usually fixed by a restart or switching Bluetooth off then on. Suddenly neither one of us can sync. Tried restarting the phone, resetting the Flex 2, resetting the Bluetooth, unpairing the Flex 2 -- multiple times in multiple sequences. Neither of us can sync to our phones. We can replace the existing Flex 2 with a "new one" in the app and it links fine, but when it comes to sync, it says it can't find it. Both phones. My Flex 2 links fine to my PC. The help line tells me basically my phone isn't supported, but it has been working great up until this last week. Any other suggestions besides "Sell your phone or ditch the Fitbit"?

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Just started experiencing the exact same issue with my fitbit HR and LG stylist. 

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I have the same problem.

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