06-23-2021 19:19
06-23-2021 19:19
I can't send friend request and if i do they never actuallygo through. Also, my cheers disappear when I cheer someone. I cant post pics because they disappear right away.
<span;>I can't even get motivated because I can't even send request. Its like my account is locked.
<span;>I've deleted and reinstalled the app updated the app and updated my phone. Can you all please help
06-24-2021 11:22
06-24-2021 11:22
@SunsetRunner Welcome to the Fitbit Community. Thanks for the details mentioned.
I appreciate the troubleshooting performed prior to posting. Fitbit community features are a great way to connect with other Fitbit users, but at this time we’re only able to offer these features to customers with a device connected to their Fitbit account or to customers with a Premium subscription. If you want to post to community groups, comment on or cheer posts, or send friend requests, please connect a Fitbit device to your account.
Hope this helps.
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