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Cant reach fitbit.com to sync

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‎01-28-2016 13:40

‎01-28-2016 13:40

I can not get my forbid to sync on the app. It tells me it can't reach fitbit.com to sync or that tracker can't be found. I have uninstall the app and redownloaded, but nothing has helped. Any advice???
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‎01-28-2016 13:41

‎01-28-2016 13:41

Can't get fitbit to sync*****
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‎01-29-2016 14:32

‎01-29-2016 14:32

@pbrash Hmmm....try unpairing your tracker from your account, which can be done by clicking on the tracker tile at the top of the Android Dashboard > Click on your tracker > Click on the garbage can in the top right corner.

 

Once you've unpaired the tracker, pair it again by following the set up instructions here. That should get you back on track.

Erick | Community Moderator

It's all about the food! What's Cooking?

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