12-31-2020
02:57
- last edited on
01-06-2021
16:01
by
SilviaFitbit
12-31-2020
02:57
- last edited on
01-06-2021
16:01
by
SilviaFitbit
I normally have my app in Portuguese and while seeing these stats on the app, I tought they didn't make any sense. Then I changed the language to English, so I could get a screen shot to ask here in the forum, and found out that in English they are ok.
What is happening here, why this difference when in Portuguese?
If fitbit is selling this device in Portugal and taking my money, the least they could do is make sure I can use them in my language, without any problems.
Moderator Edit: Clarified subject
01-06-2021 16:06
01-06-2021 16:06
@lfgalvao Hi there. Thank you for the screenshot attached and the details mentioned.
I moved your post to this board because it's more related to the topic. In this case please change your Fitbit app to Portuguese as this is your preferred language, log out from the app, force quit it, clear cache and check the information again.
Keep in mind that it's always recommended to update the phone OS.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-07-2021 10:49 - edited 01-07-2021 10:50
01-07-2021 10:49 - edited 01-07-2021 10:50
Just did all this and the graph keeps telling me that my physical condition will be worse if I continue to work out... Also, if I lose weight, I'll be in a worse physical condition. In english the information is still correct.
I wonder if this happens on other languages.
01-08-2021 10:16
01-08-2021 10:16
@lfgalvao Thank you for getting back.
I've shared your post with our Support team and they mentioned you already have a case with them, please continue the communication through email, they'll be happy to further investigate.
Have a nice day.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.