Challenge invitations don't show up

[TugsMom]

Very frustrated that invitations to challenges don't show up as a notification on my phone or tablet. Notifications are turned on for the app on both devices. It's like someone randomly chooses when they show up and when they don't. Anyone else have this problem?

[MarreFitbit · Accepted solution]

Welcome on board @TugsMom ! I'd recommend doing the following:

• Log out of your Fitbit App
• Force quit the App
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fibit App

Give it a shot and let me know if they are back when you get one. 

[TDPat44]

I experienced the same problem and followed all the steps you provided and was able to see the invite.  Thanks for the information

[MarreFitbit]

I'm glad to hear this worked for you my friend @TDPat44!  

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

Happy stepping!

[Redwing59]

Was just told invites to challenges expire after 24 hours, then cannot be seen nor can you join challenge.

Not sure why the invite email link goes to the website, challenges cannot be accepted on the website. Have the Fitbit app on the laptop.