Challenges bug - white page opening diamonds on track

[sebastianvasii]

Hi to everyone,

I'm here to report a bug that I found months ago and it still persist also on the last update.

If we open the map we have some diamonds to open directly on the app. When I open a diamond will appear a white page with a grey button and if I touch the grey zone I gather the diamond. Even if there is a question with an answer  to chose the page is white with a grey button on the bottom without showing the answers.

Somebody already report this bug? I will attache some screenshots! 

Verified on:

Samsung galaxy S8+ android 9

App updated to 5March (Italian)

[LanuzaFitbit]

Welcome to the Forums @sebastianvasii.

Thanks for sharing those screenshots on what you are getting on the app and sharing all of that information.

I will be moving this thread to the Challenges board as I think it is better suited for it.

In this case I'd like to ask when did this start happening. Do you recall a specific date or update? Please also let me know if there is anything else that is not loading correctly.

In addition to that, I'd like to recommend that you try to uninstall the app and then install it once again. It is possible that something was installed incorrectly and doing this will resolve that situation.

Let me know if you have any further questions.