android synching +1 6

[n4k1]

I dont know if this is gonna help anyone but after 3 weeks of no sync I unpaired and paired again in android, uninstalled fit-bit, reinstalled logged in, it again was stuck at 10% as usually but 5 mins later it synced.

Maybe it will work if anyone has same issue.

[Julia_G]

@n4k1 , that's great that you got it syncing, and many thanks for posting your solution.  That will be really helpful to other users.

I have marked your post as solved.

Welcome to the forums!

Edited to add: It seems I cannot mark your post as the solution -- I guess because it is the first post.  So if you would like to post again, and refer to your answer, you can mark it as solved yourself (click the 3 dots top right).

[n4k1 · Accepted solution]

https://community.fitbit.com/t5/Android-App/Android-syncing-Permissions-Location/m-p/1622501

I guess this should have been stickied somewhere better than the right side as im pretty sure that was the issue

[Artem1s]

Hi, did you lose all your data when you uninstalled the app?

[n4k1]

No i dint loose anything.

[Julia_G]

Hi, @Artem1s , just to confirm, once synced, all your data is stored on the Fitbit servers, not on your phone, your Fitbit, or even your app, so re-installing the app, restarting your Fitbit or even setting up your Fitbit as a replacement device will not cause you to lose any data.

[Artem1s]

Phew, that's a relief! I'll give one of those a try next time I have issues.



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