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Challenges disappeared

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‎03-22-2016 12:28

‎03-22-2016 12:28

I was getting an error to join a challenge and my expired challenges were not deleting. So, I logged out of the app then back in and my current workweek hustle challenge in progress has disappeared! Also, I do not have the option to start any new challenges that is gone too!! I have already reinstalled the app with no change.
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8 REPLIES 8

‎03-22-2016 20:23

‎03-22-2016 20:23

I am having the same problem. Was in a current challenge and now it had disappeared. Ugh!!!
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0 Votes

‎03-23-2016 16:15

‎03-23-2016 16:15

@Khatt@SunsetRunner Sorry to hear that your Challenge disappeared! 

 

Is the issue still occuring? Or has it resolved itself?

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎03-24-2016 16:52

In response to ErickFitbit

‎03-24-2016 16:52

Yes, I still can't see my challenges that I am currently in. It disappeared late Monday morning. I can sync, but I only see my steps. I can't create a challenge either.  Before it disappeared, the weeken challenge that I was in disappeaed and I couldn't see where I finished. I have uninstalled and reinstalled the app many times with no luck. Another person that I am in the challenge with said she can see me and my steps. Help! This is very annoying.

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‎03-25-2016 15:10

In response to SunsetRunner

‎03-25-2016 15:10

@SunsetRunner I recommend uninstalling the Fitbit App, reinstalling and then trying it out again. Also, be on the lookout for a new update to the Fitbit App, which you should be seeing soon.

Erick | Community Moderator

It's all about the food! What's Cooking?

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0 Votes

‎03-25-2016 17:21

In response to ErickFitbit

‎03-25-2016 17:21

I have already uninstalled and reinstalled several times on several different days to no avail.  Hopefully the new update will help. I hate not being able to see my current challenge and asking my friends where I am at in the challge.  UGHHH!!  Thanks for your feedback.

 

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‎03-26-2016 09:12

In response to SunsetRunner

‎03-26-2016 09:12

So for whatever reason, my challenges are back. I can see them and I can create them.  I did not install any updates. This morning they just reappeared.

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‎04-04-2016 06:09 - last edited on ‎11-20-2025 06:31 by Fitbit Moderator

In response to SunsetRunner

‎04-04-2016 06:09 - last edited on ‎11-20-2025 06:31 by Fitbit Moderator

Hey there @SunsetRunner thanks for the update my friend! I'm so glad to know everything is working fine! I'd like to invite you to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit.

Hope you have a nice day! Man Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎04-06-2016 18:21

In response to MeylinP

‎04-06-2016 18:21

Thanks.  I will chek it out for an future items that may come up.

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