01-15-2019 17:04
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01-15-2019 17:04
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Hi its seems as though my charge 2 is adding extra steps at night it must reset at some point and I get up with a couple hundred steps and during the day I feel like I have so many steps on and I'll do a little and the steps really jump. Anybody else have that problem?
01-17-2019 03:49
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01-17-2019 03:49
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@Krista73 Welcome! Thanks for being part of our Community! Sorry to hear that your Charge 2 is counting extra steps. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your tracker on your non dominant hand but select that hand as dominant on the tracker’s settings to make it less sensitive to movement.
Let me know how it goes!
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