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Charge 2 doesn't receive notifications with S9

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‎07-15-2019 07:30 - last edited on ‎07-16-2019 15:40 by Fitbit Moderator

‎07-15-2019 07:30 - last edited on ‎07-16-2019 15:40 by Fitbit Moderator

I recently upgraded to S9 and now my charge 2 won't recieve notifications. I've made sure notification settings are on and up to date but still not recieving the on the hour notification or text messages

 

Moderator edit: Updated subject for clarity 

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‎07-16-2019 15:44

‎07-16-2019 15:44

A warm welcome to the Community @Macovert. Thanks for the details mentioned and for making sure that the notification setting is on. 

 

Please try the procedure mentioned in this article: My Fitbit device isn't receiving notifications from my phone. 

 

Let me know how it goes. 

 

 

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