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Charge 2 not Resetting Today's Steps

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‎04-15-2019 06:25 - last edited on ‎04-16-2019 07:50 by Fitbit Moderator

‎04-15-2019 06:25 - last edited on ‎04-16-2019 07:50 by Fitbit Moderator

Did not reset to today's steps

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎04-16-2019 07:50

‎04-16-2019 07:50

Hello @Maiello.

 

Thanks for bringing this up. Let me help you figure out what is going on.

 

In this case I'd like to recommend that you try restarting your Fitbit and then syncing it to your account. You can click here to find instructions on how to restart your Fitbit.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎04-16-2019 07:51

In response to LanuzaFitbit

‎04-16-2019 07:51

It is up and running thanks Nancy
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‎04-16-2019 08:54

In response to Maiello

‎04-16-2019 08:54

Hello @Maiello.

 

Thanks for your quick reply! Glad to read that it is not working properly!

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users. Perhaps something will pique your interest.

 

Let me know if there are any other questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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