Charge 2 not syncing - Fitbit Community

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Charge 2 not syncing

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TJ0226

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I dont know what to do. I'm doing an online challenge & my Charge 2 has stopped syncing. Its also not syncing to my phone LG G5

HELP!!

Best Answer

1 REPLY 1

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

First thing to try when a fitbit misbehaves is a restart using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it doesn't sync after that then there are some more ideas here: http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer