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Charge 2 not syncing

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‎04-04-2017 17:07

‎04-04-2017 17:07

I dont know what to do. I'm doing an online challenge & my Charge 2 has stopped syncing.  Its also not syncing to my phone LG G5

HELP!! 

 

 

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‎04-05-2017 00:29

‎04-05-2017 00:29

First thing to try when a fitbit misbehaves is a restart using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it doesn't sync after that then there are some more ideas here: http://help.fitbit.com/articles/en_US/Help_article/1866

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