11-11-2017 05:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-11-2017 05:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Just got my brand new Charge 2. The only message that appears is www.fitbit.com/setup despite tapping, pressing button or restarting the device.
How do I move forward?
Answered! Go to the Best Answer.

Accepted Solutions
11-11-2017 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


11-11-2017 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Welcome to fitbit!
That's the only thing it will show until the setup process has been completed. Once you've given it an hour or so on charge then go through the setup instructions in this help file:

11-11-2017 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


11-11-2017 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Welcome to fitbit!
That's the only thing it will show until the setup process has been completed. Once you've given it an hour or so on charge then go through the setup instructions in this help file:

11-11-2017 07:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-11-2017 07:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Thank you for assisting
