Charge 2 "tracker not found"

[Moniad]

My fitbit charge 2 hasn't been able to sync since Monday evening. I have tried force stopping the app, cleared the cache files, disconnected my Bluetooth and reconnected but nothing is working. Any help please.

[swim4lifekac · Accepted solution]

Try to delete the App and then reinstall it.

[Mandy_T]

I had a phone upgrade and changeover was perfect but 5 days later my phone stopped tracking my device (Galaxy A8).

I picked up that it wasn't syncing and have tried all the trueshooting tips but can't get them to sync.

Not sure if we have the same issue?

[Moniad]

I uninstalled the all and reinstalled it, amd now working properly again, Thanks

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@swim4lifekac wrote:

Try to delete the App and then reinstall it.

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[Moniad]

I deleted the app then reinstalled it, now mine works, hope this works for you too,