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Charge 2 will not pair

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‎12-29-2016 17:18

‎12-29-2016 17:18

I have tried to set up my charge 2 on my microsoft lumia 650, it pairs and I enter the 4 digit number that appears on my tracker but at this point my phone says there is issues. I've tried everything, resetting my tracker, rebooting and deleting/reinstalling the fitbit app and de-pairing the tracker. Have changed location settings so that fitbit can access....nothing works, getting pretty frustrated as started trying to get it to work on 27th Dec...can anyone help?

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‎12-30-2016 01:57 - edited ‎12-30-2016 04:03

‎12-30-2016 01:57 - edited ‎12-30-2016 04:03

Spoiler
 

Seems it's a common problem. I enter the 4 digit code then get the Not Working message on phone.  Currently waiting a reply from tech support.

 

Considering it's a Christmas present it's annoying. May return it and get a Garmon instead 🙁😠

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