Charge 2 won't sync with Motorola Z3

[Deutschland2]

Won't sync with my Android z3 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Deutschland2 Welcome! It's great to see you around. Sorry to hear that your tracker ins't syncing with your phone. Please try going to the bluetooth settings area on your phone and delete all the devices listed there. This will clear up the bluetooth connection from your phone. Restart your phone and restart your tracker by following these instructions. Now open the app to start a sync and see if this worked.

Let me know how it goes!

[BunnyJ]

This did not help sync my Charge 2 and Moto Z3 . 

[AlvaroFitbit]

@BunnyJ Welcome! It's good that the community is growing! Sorry to hear that your phone isn't syncing with your Charge 2. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

Keep me posted!