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Charge 2 won't sync

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‎09-06-2021 05:30 - last edited on ‎09-06-2021 14:24 by

‎09-06-2021 05:30 - last edited on ‎09-06-2021 14:24 by

Hi charge 2 will not sync doesn't show up in Bluetooth list on phone. Phone does not reset by pressing button for 4 seconds as per instructions just switches off notifications help Sue

 

 

Moderator edit: subject for clarity 

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‎09-06-2021 14:23

‎09-06-2021 14:23

Welcome to the Fitbit Community, @SueP04.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? You can confirm the steps to restart the tracker here. 

 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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