help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2017 08:34 - last edited on ‎03-10-2017 03:47 by Moderator Alum

‎03-09-2017 08:34 - last edited on ‎03-10-2017 03:47 by Moderator Alum

Tuesday I updated my Charge 2 and it has not synced since then. I got in to settings and my location toggle switch is on for Fitbit and my Bluetooth is paired. When I attempted to unpair it from my Bluetooth to see if I could reset it I get a Fitbit Bluetooth service is busy message. Any other ideas?

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎03-09-2017 15:49

‎03-09-2017 15:49

@KalynK, did you try turning off Bluetooth on your phone, waiting 15 to 20 seconds, and then turning it back on?

Best Answer
0 Votes

‎03-10-2017 03:48 - last edited on ‎05-30-2025 08:39 by Fitbit Moderator

‎03-10-2017 03:48 - last edited on ‎05-30-2025 08:39 by Fitbit Moderator

Welcome to the Forums @KalynK, thanks for troubleshooting this inconvenience by yourself and @USAF-Larry thanks for stopping by.

If you are having problems syncing your tracker, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync without an inconvenience.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes