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Charge 2 won't sync

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‎03-09-2017 08:34 - last edited on ‎03-10-2017 03:47 by Moderator Alum

‎03-09-2017 08:34 - last edited on ‎03-10-2017 03:47 by Moderator Alum

Tuesday I updated my Charge 2 and it has not synced since then. I got in to settings and my location toggle switch is on for Fitbit and my Bluetooth is paired. When I attempted to unpair it from my Bluetooth to see if I could reset it I get a Fitbit Bluetooth service is busy message. Any other ideas?

 

Moderator edit: Subject for clarity

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‎03-09-2017 15:49

‎03-09-2017 15:49

@KalynK, did you try turning off Bluetooth on your phone, waiting 15 to 20 seconds, and then turning it back on?

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‎03-10-2017 03:48

‎03-10-2017 03:48

Welcome to the Forums @KalynK, thanks for troubleshooting this inconvenience by yourself and @USAF-Larry thanks for stopping by.

 

If you are having problems syncing your tracker, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync without an inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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