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Charge 2 wont sync with my Galaxy Note 3

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‎03-06-2018 21:46

‎03-06-2018 21:46

 I'm starting to feel like the new update has something to do with the reason my tracker won't sync with the mobile  app.  Im using the Samsung Galaxy Note 3, version 2.67.  Somebody help....please?

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‎03-11-2018 06:30

‎03-11-2018 06:30

Thanks for joining the Community @vanilladiva! 

 

That sounds very frustrating.

 

I'd recommend that we try to go through these troubleshooting steps listed on the help site. They should help your Fitbit to sync correctly once again.

 

Feel free to let me know if you have any further questions.

Lanuza | Community Moderator

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