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Charge 3 Setup

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‎07-15-2019 15:47

‎07-15-2019 15:47

This Charge 3 is my third or fourth Fitbit, and, as usual, the tech service is non-existant. As with every Fitbit I've ever owned, it will not sync. So, until the Fitbit genie logs in, it is an expensive and useless piece of jewelry. I'm the guy who started the string about thousands of stair steps, and I was the target of hundreds of complaints. Yet, I keep purchasing these things. I have remained loyal to Fitbit all these years. When are they going to start paying attention to their software?

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‎07-16-2019 16:30

‎07-16-2019 16:30

It's great to see you around @ElderFitness. Thanks for the details mentioned. 

 

Your feedback regarding our Customer Service is appreciated, we're always striving to improve our features offered. 

 

I would like you to make sure you've tried this syncing troubleshoot, if it's still not working. I can create a case on your behalf with our Support team and they can continue assisting you. 

 

Keep me posted. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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