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Charge 3 not Getting Texts from LG Stylo 3

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‎05-11-2019 07:12 - last edited on ‎05-12-2019 09:23 by Fitbit Moderator

‎05-11-2019 07:12 - last edited on ‎05-12-2019 09:23 by Fitbit Moderator

I just got the charge 3 and its not getting the text notifications from my Lg Stylo 3. Everything else is synced and working fine .Any help? 

 

 

Moderator edit: Clarified subject

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‎05-12-2019 09:11

‎05-12-2019 09:11

Welcome to the Forums @KymbreH.

 

Thanks for letting us know about this and sharing that everything but notifications seems to be working correctly.

 

It is possible that this is happening because the Stylo 3 is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps for the notifications.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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