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Charge 3 not logging excercise

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‎10-09-2018 13:22

‎10-09-2018 13:22

Just got the charge 3.  Although my dashboard correctly shows that I worked out for 35 minutes yesterday and today, it's not showing 2 days on the part that's supposed to show how many days I worked out in a week.

Help please.

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1 REPLY 1

‎10-10-2018 09:44

‎10-10-2018 09:44

@Israzaheer It's great to see that you've visited the Fitbit Community! Sorry to hear that you aren't seeing your activities on your account. The recent exercise area shows the activities detected or logged on your account (run, bike, elliptical, etc.). If your tracker detected your steps but not the activity itself then the steps, heart rate and other data will show on your account but nothing will show in recent exercise. for example when using the elliptical machine make sure you have the moving bars so your tracker detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise aera. Still you can manually log your activity so you have a record on your account.

 

Let me know how it goes!

Alvaro | Community Moderator

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