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Importing weight with correct time

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‎10-09-2018 18:03

‎10-09-2018 18:03

Fitbit is importing weights from my Renpho scale/app. I recently manually entered a series of weights and times in the Renpho app, with all different times. When they showed up in FitBit, each weight had the same time, which was the date/time that I had entered them, not the times I had entered with each weight  

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‎10-10-2018 09:32

‎10-10-2018 09:32

@cawolfe39 Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear that your weight logs are being imported with the incorrect time. Try refreshing the link between the apps by revoking its access on the apps area using the Fitbit website. After this relink them and see if this helps. If the issue persist then please contact the developer of the app to see how the integration works.

 

Let me know how it goes!

Alvaro | Community Moderator

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