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Charge 3 won't sync

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‎10-18-2018 05:41

‎10-18-2018 05:41

I just bought a Charge 3, downloaded the app to my Android phone and they will not sync, any ideas why?

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‎10-19-2018 00:21

‎10-19-2018 00:21

Have you checked that your Android is supported by fitbit at www.fitbit.com/devices ?

 

At what point in the setup are you having problems?

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‎10-21-2018 06:37

‎10-21-2018 06:37

@SaraJamaica try updating your Fitbit app manually in app store and then once you update the app sync your Fitbit Charge3 then that should fix the problem. They just came out with new firmware and that could be your problem.

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