help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2018 18:19

‎12-25-2018 18:19

Hi looking at buying a fitbit charge 3. I have a fitbit Charge HR at the moment and it doesn't sync with my samsung galaxy J5 pro. So am wodering if the Charge 3 will sync to a samsung galaxy J5 pro phone?

Best Answer
0 Votes
1 REPLY 1

‎12-25-2018 23:47

‎12-25-2018 23:47

I think that would be a big gamble. That phone is not on the list of supported devices at www.fitbit.com/de ices

 

If it doesn't sync with one type of fitbit then it's unlikely to work with another.

 

In the following thread there is a comment from a moderator that seems to say the same thing:

 

https://community.fitbit.com/t5/Android-App/Samsung-J5-Pro-compatibility-with-Versa-question/m-p/288...

Best Answer
0 Votes