Charge 4 - Beta app will not connect

[Brendan6982]

Beta app just asks for permissions.  It does not tell which permission is needed to sync. 

Moderator edit:  updated subject for clarity

[JuanFitbit]

@Brendan6982 , Nice to see you here. Thank you for your message. 

Please be aware that we do not release any "Beta" app.  Our apps are released when they are full. 

 Have you tried this?Why won't my Fitbit device sync?

See you around. 

[Brendan6982]

Keeps asking for location permission. 

[Odyssey13]

Hi @Brendan6982  Android apps all ask for the location. Did you read the post above from the Fitbit Moderator?

[JuanFitbit]

@Odyssey13 , nice to see you around. Thank you for your help .

@Brendan6982 , Nice to see you back. Thank you for updating the info about the permission need. In that case, I'd like to suggest you to have a look at this: Why is the Fitbit app prompting me to turn on location services?

Hope this helps

[Brendan6982]

 

[Brendan6982]

@JuanFitbit yes there is a beta program 

[JuanFitbit]

@Brendan6982 , Thank you for your message and screenshot. My apology for the misunderstanding. 

The Beta app Program is for voluntary testers and not open for all the users..  As you might know Beta apps, are apps in trial that help developers look for shortages and try some things out. 

On Beta apps, as they are not fully worked out, you might encounter some difficulties with it. 

See you around. 

[Brendan6982]

New beta still asks for nearby permission on Android 13.

 

 

[JuanFitbit]

@Brendan6982 , Thank you for your further feedback and attached screen shot. 
I moved your thread to the dev's board so that the can have a closer look at your feedback. 

See you around

[Gondwana]

I don't think this is a Web API issue. It's just about the Fitbit mobile app. That needs location permission to be able to pair and sync.

[Tisha1234]

Almost a month after your post and apparently this is still an issue with the beta update. I have all permissions allowed and non denied but still won't sync.