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Charge 4 not receiving notifications after update

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‎10-23-2021 16:26 - last edited on ‎10-24-2021 06:42 by

‎10-23-2021 16:26 - last edited on ‎10-24-2021 06:42 by

I have a charge 4 & my phone did an update & now it won't give me my text or call notifications. They are abled. I have done everything & it still won't connect. 

 

 

Moderator edit: subject for clarity 

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5 REPLIES 5

‎10-23-2021 20:00

‎10-23-2021 20:00

Have you tried disabling notifications and setting them up again? 

Sometimes the phone resets permissions when the phone operating system gets an update. 

Best Answer

‎10-23-2021 20:17 - last edited on ‎10-24-2021 06:40 by

In response to Rich_Laue

‎10-23-2021 20:17 - last edited on ‎10-24-2021 06:40 by

I have tried everything. Right now it's working but idk for how long it
will last.


Moderator edit: personal info removed

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‎10-24-2021 06:45

In response to SunsetRunner

‎10-24-2021 06:45

Welcome to the Fitbit Community, @SunsetRunner. It's nice to see you around and thank you for your support, @Rich_Laue.

 

@SunsetRunner Thanks for the details shared in your post and for already trying to resolve the issue. I am glad to hear that the issue seems to be resolved and hope you continue enjoying the Fitbit experience. You can confirm our complete troubleshooting tips in Why are notifications delayed or missing? 

 

Have a good day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-26-2021 09:03

In response to SunsetRunner

‎10-26-2021 09:03

How did it start to work. ? I have the same issue and struggling since days now and it still won't start.. 

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‎10-27-2021 09:01

In response to Charge4tanvi

‎10-27-2021 09:01

Reset the fitbit from settings til u can get it to work. Also check your
DND setting.

Denise Whitten
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