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Charge 4 reverting back time zones

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‎08-16-2021 14:39 - last edited on ‎08-17-2021 12:09 by Fitbit Moderator

‎08-16-2021 14:39 - last edited on ‎08-17-2021 12:09 by Fitbit Moderator

I frequently travel across time zones. All is well until my fitbit syncs  each week. Then it reverts back to set in Eastern time zone even though I have changed the settings to follow me a million times!

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-17-2021 12:11 - last edited on ‎11-25-2025 03:57 by Fitbit Moderator

‎08-17-2021 12:11 - last edited on ‎11-25-2025 03:57 by Fitbit Moderator

@Cookland Welcome to the Fitbit Community. Thanks for the details mentioned and the troubleshooting performed prior to posting. 

Let's try the following: 

- Restart your Charge 4 
- Log out from the Fitbit app 
- Clear the app cache 
- Restart your phone 
- Log back in and make sure time zones have been properly set

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎08-20-2021 03:58

‎08-20-2021 03:58

I did as you suggested, so far it seems to have fixed the problem. Thank you for responding to my cry for help!

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‎08-20-2021 14:24 - last edited on ‎11-25-2025 03:56 by Fitbit Moderator

In response to Cookland

‎08-20-2021 14:24 - last edited on ‎11-25-2025 03:56 by Fitbit Moderator

@Cookland Glad to hear that it was resolved. 

Have you checked our Health & Wellness boards? You can find and post tips about Get Moving, Healthy Eating and more. 

Have a good weekend. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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