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Charge HR 2 not syncing with Galaxy Note5

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‎04-14-2017 10:58

‎04-14-2017 10:58

It seems like every since the last update I cannot get my Charge HR 2 to sync with the fitbit app on my Note5. I have tried to unpaired it from my Bluetooth devices on the Note5 but it doesn't unpair. There is ano update for my device but since it will not sync I cannot update my Charge HR 2. I have rebooted my phone, restarted the Bluetooth, and I have removed the fitbit app and re-added it to no avail. Please assist.

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‎04-14-2017 11:03

‎04-14-2017 11:03

I found some instructions to restart the fitbit. Going to try that and see if that resolves it.

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