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Charge HR Not Synching - Android

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‎10-10-2016 08:05

‎10-10-2016 08:05

My fitbit stopped synching this morning.  I tried restarting the phone, re-setting the tracker etc. to no avail.

 

I therefore uninstalled and re-installed the android app and now when I try and log in with my email address and password I get an error message saying "Network operation failed. Fitbit.com is down for maintenance"

 

I can get to fitbit.com from the browser on my phone and laptop so it obviously isn't down but I can't log into the app.

 

Anyone else seeing the same?

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‎10-10-2016 08:52

‎10-10-2016 08:52

To check it wasn't an issue with my phone, I installed the app on my work Android phone but get the same error message.

 

I did contact support via the chat facility and went through all the re-start instructions again to no avail and was just told to "try again in a couple of hours".

 

I've done this but no joy

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