help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR not synching with S7 Edge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2016 19:31

‎04-19-2016 19:31

I just bought my Charge HR and unable to use Bluetooth with my new S7 Edge from Samsung. But the same Fitbit first my with and it synced with her iPhone 6 just fine. Any advice?
Best Answer
0 Votes
1 REPLY 1

‎04-20-2016 04:14

‎04-20-2016 04:14

Welcome to the Community @Quefucious. Samsung Galaxy S7 Edge, is not a compatible phone and that's why you are having problems syncing it with your tracker. Our team still testing the compatibility of it. In the meantime, you can sync your tracker with a computer. I also suggest checking our list or Compatible Devices for any update. 

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes