07-21-2018 12:21
07-21-2018 12:21
I have tried the usual uninstall/reinstall, restart, resync, and even reset to factory settings. It still insists that it's literally seven hours later in my time zone (or maybe 15 hours earlier).
Any ideas?
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Best Answer07-21-2018 18:50
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-21-2018 18:50
If it is off by exact number of hours, check time zone setting. If it is set correct, try setting it to something else, sync, set back to correct and sync again.
If that doesn't work, read this for suggestions:
https://help.fitbit.com/articles/en_US/Help_article/1176/?q=time+zone&l=en_US&fs=Search&pn=1
07-21-2018 18:50
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-21-2018 18:50
If it is off by exact number of hours, check time zone setting. If it is set correct, try setting it to something else, sync, set back to correct and sync again.
If that doesn't work, read this for suggestions:
https://help.fitbit.com/articles/en_US/Help_article/1176/?q=time+zone&l=en_US&fs=Search&pn=1
07-22-2018 14:08
07-22-2018 14:08
Thanks so much, that did the trick (the first change didn't do anything, but the second one did).
Best Answer