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Charge HR time off by 7 hours.

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‎07-21-2018 12:21

‎07-21-2018 12:21

I have tried the usual uninstall/reinstall, restart, resync, and even reset to factory settings. It still insists that it's literally seven hours later in my time zone (or maybe 15 hours earlier).

 

Any ideas?

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Accepted Solutions

‎07-21-2018 18:50

‎07-21-2018 18:50

If it is off by exact number of hours, check time zone setting.  If it is set correct, try setting it to something else, sync, set back to correct and sync again.

 

If that doesn't work, read this for suggestions:

https://help.fitbit.com/articles/en_US/Help_article/1176/?q=time+zone&l=en_US&fs=Search&pn=1

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎07-21-2018 18:50

‎07-21-2018 18:50

If it is off by exact number of hours, check time zone setting.  If it is set correct, try setting it to something else, sync, set back to correct and sync again.

 

If that doesn't work, read this for suggestions:

https://help.fitbit.com/articles/en_US/Help_article/1176/?q=time+zone&l=en_US&fs=Search&pn=1

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎07-22-2018 14:08

In response to JohnnyRow

‎07-22-2018 14:08

Thanks so much, that did the trick (the first change didn't do anything, but the second one did).

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