11-18-2016 18:10
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Jogger
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11-18-2016 18:10
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I recently moved and went from Mountain Time to Eastern Time zones. I have tried to sync my watch repeatedly and the time will not change even though the app says it is synced. All of my steps and stats are updated so I know it is synced bit the time will not change. I can even save alarms and they work. I haven't tried uninstalling the app because I feel like it's a problem with the watch itself.

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11-19-2016 14:17
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Fitbit Moderator
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11-19-2016 14:17
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Welcome to the Community @Samcneel! Thanks for the troubleshoot that you've tried. Please try restarting your tracker and set the timezone once again.
- From the Fitbit app dashboard, tap the menu icon in the top left corner and tap Account.
- Tap Settings.
- Find an option to modify your time zone.
- Sync your tracker:
- Go back to the Account screen and tap your tracker name.
- Tap Sync Now.
P.S. You don't need to uninstall your app. This won't necessarily fix the issue.
Hope this helps. Let me know how it goes.
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