help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge with p smart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2018 23:23 - edited ‎07-02-2018 23:30

‎07-02-2018 23:23 - edited ‎07-02-2018 23:30

So ive now had my huawie p smart for 4 months and still it wont sync correctly with my Charge fitbit. Doesnt update and i dont get any notifications or calls come through to it. Any idea when this is going to be sorted. I work in the mobile phone industry and several of the Huawei ranges dont work. Many thanks

Best Answer
0 Votes
1 REPLY 1

‎07-02-2018 23:54

‎07-02-2018 23:54

There's a known issue with the huawei "lite" phones (see link below) but I'm not sure that issue affects the p smart. 

 

http://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

 

However, the phone is not on the list of supported devices at www.fitbit.com/devices 

 

The following thread suggests that others are also having problems with this phone but there are a few suggestions that seem to have limited success for some: https://community.fitbit.com/t5/Android-App/Huawei-P-Smart-not-syncing/m-p/2594794

Best Answer