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Charge won't pair after update

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‎03-28-2017 04:20 - last edited on ‎03-29-2017 08:21 by Moderator Alum

‎03-28-2017 04:20 - last edited on ‎03-29-2017 08:21 by Moderator Alum

After update of Android last week, I lost my connection. What happend?

 

 

Moderator Edit: Updated Subject For Clarity.

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‎03-29-2017 08:20

‎03-29-2017 08:20

Hello @AnneGrethe, its nice to see you are visiting the Fitbit Community for the first time! I would like to know more details of what is the issue you are experiencing with your tracker? Are you able to sync or is your tracker unpaired to your Fitbit account?

 

I was able to see on your Community profile you have paired a Charge HR. So in the meantime if you are not able to sync your tracker, please take a look at the following post: Having trouble syncing? (here's how to fix this).

 

Hope this helps. Let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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