help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charger 3 reduced my steps

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-20-2019 14:33

‎01-20-2019 14:33

Yesterday i had 57k steps. 

Today morning im suddenly down to 35k.how did that happen? 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-21-2019 00:42

‎01-21-2019 00:42

I assume we are talking about the step total as shown on the friends tile. If so, this tile shows the steps taken so far today plus the steps for the previous 6 days. Once you have logged at least a week of data the total will always go down at midnight as it deletes the oldest day's data to make room for the new day.

 

Would this account for what you are seeing?

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-21-2019 00:42

‎01-21-2019 00:42

I assume we are talking about the step total as shown on the friends tile. If so, this tile shows the steps taken so far today plus the steps for the previous 6 days. Once you have logged at least a week of data the total will always go down at midnight as it deletes the oldest day's data to make room for the new day.

 

Would this account for what you are seeing?

Best Answer
0 Votes