Charging

[Jodnurse]

My fit bit needs to be charge every 2 days. Is that normal? I used to go 3-5 days without charging it.

[Fluffy422]

Mine is doing the same exact thing. I'm also not getting email notifications as soon as i was.

[SunsetRunner]

Welcome to the Fitbit Forums @Jodnurse @Fluffy422! If your tracker battery is not lasting as expected, I'd try cleaning their charging contacts;

1. Use a toothpick to dislodge debris.
2. Alternatively, you can clean the contacts with a small amount of rubbing alcohol and a toothbrush. Avoid using any metal or a wire brush against the contacts.
3. If you brush the charging contacts, dry with a cloth or tissue and insert the tracker into the charger. The tracker contacts should be bronze or gold in color.
4. If residue is still present, repeat.

After that you can try restarting your tracker. If the issue persists, please be sure to reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed!

I hope this helps. Let me know the outcome.

[SunsetRunner]

Welcome to the Fitbit Forums @Jodnurse @Fluffy422! If your tracker battery is not lasting as expected, I'd try cleaning their charging contacts;

1. Use a toothpick to dislodge debris.
2. Alternatively, you can clean the contacts with a small amount of rubbing alcohol and a toothbrush. Avoid using any metal or a wire brush against the contacts.
3. If you brush the charging contacts, dry with a cloth or tissue and insert the tracker into the charger. The tracker contacts should be bronze or gold in color.
4. If residue is still present, repeat.

After that you can try restarting your tracker. If the issue persists, please be sure to reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed!

I hope this helps. Let me know the outcome.

[Fluffy422]

This is a bran new fit bit