Clock faces on Charge3 sync issues with s9

[MommaAmy]

So happy to receive my charge 3. Set up and initial sync was easy and now that little circle keeps on spinning when I click clock faces. I have restarted the charge 3 and no change. Help.

[Dimplesandcurls]

I'm having the same problem.  I've tried reinstalling the app and resetting my Fitbit Charge 3, but I cannot change the clockface.  The app spins and spins and occasionally says there is no internet connection, which is untrue.

[MommaAmy]

Exactly!! Same.

[Ksmithfit]

Same here. I know I have internet. But no clock face and app available.

[SunsetRunner]

I'm having the same issue on my Note 8... My guess is the servers are overloaded with new users due to it being Christmas day... Hopefully anyway.

I did have the screen load once for a second but trying to browse to all faces caused the same connection error to appear...

[Kelicosmokat]

I cant even get a choice to change clock face settings. Think they will have

An update to fix this?

[MommaAmy]

Update: it finally allowed me to change it. Maybe the servers were overloaded? The faces are nice! 

[Dimplesandcurls]

Me too, thanks for the update!

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[Kelicosmokat]

Thanks so much for the info. Looks like we are not alone. Do you think
they will send out an update with a fix soon?