help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Compatibility of Samsung Note 10 and 10+

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2020 12:55 - last edited on ‎02-03-2020 15:37 by Fitbit Moderator

‎01-31-2020 12:55 - last edited on ‎02-03-2020 15:37 by Fitbit Moderator

Hello Fitbit friends - I've seen some generic responses from the Fitbit admins regarding compatibility between the Ionic and the Samsung Galaxy Note 10. Does anyone have insight into a fix? I just got a new phone and am extremely disappointed that my Ionic won't work with the Note 10. I understand that "they're working on it," but is there a fix to use in the interim? 

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎02-03-2020 15:36

‎02-03-2020 15:36

Hi @LisaLove9000, welcome to the Community Forums!

 

Let me share with you that we are constantly working and testing different mobile devices to make sure that they work as intended with our products and services. As it turns out, at this moment I'm unable to let you know when or if the Samsung Galaxy Note 10 and Note 10+ will be added to our list of compatible devices, however, my best advice for you will be to constantly check our list for any update.

 

Let me know if you have any additional questions, I'll be around.

Best Answer
0 Votes