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Compatibility with Moto G5.. Fitbit Alta

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‎11-06-2017 12:05

‎11-06-2017 12:05

Can anyone advise how I can get my Fitbit Alta to sync regularly with this phone? Tried all the usual online solutions. It does sync but not on request and erratically.

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4 REPLIES 4

‎11-06-2017 12:02

‎11-06-2017 12:02

Can anyone advise how I can get my Fitbit Alta to sync regularly with this phone? Tried all the usual online solutions. It does sync but not on request and erratically.

Best Answer

‎12-06-2017 06:48 - edited ‎12-06-2017 06:50

In response to LesleyThomson

‎12-06-2017 06:48 - edited ‎12-06-2017 06:50

I have a Moto G5 Plus and it was syncing fine up until Nov. 18 or so. Now it will no longer sync. I just was on with Fitbit support for over an hour, trying everything, no luck. It looks like it's because Moto G5 plus is not on the list of supported Android devices. Fitbit, please add Motorola G5 and G5 Plus to the list of supported devices!

Best Answer

‎12-06-2017 08:50

In response to ashko21

‎12-06-2017 08:50

Thank you... I gave up and returned two Fitbits.....now a cheap £30 device which syncs perfectly and does a better job!

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‎01-01-2018 15:01 - edited ‎01-01-2018 15:13

In response to ashko21

‎01-01-2018 15:01 - edited ‎01-01-2018 15:13

<delete>

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