08-25-2018
11:06
- last edited on
09-03-2018
09:18
by
LanuzaFitbit
08-25-2018
11:06
- last edited on
09-03-2018
09:18
by
LanuzaFitbit
I purchased new ph and fitbit to find ph Samsung 8A is not able to get notifications . Any chance of this being added to your list. My old s5 was compatible
Moderator edit: Clarified subject
08-26-2018 07:44
08-26-2018 07:44
Welcome to the Forums @Sueyscott.
Congratulations on the new phone! Hopefully it is as cool as it sounds.
This might be happening because the Galaxy A8 is not currently a part of the supported devices list. This means that the app has not been optimized to work with that phone.
There is a possibility that it might sync if it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, but we cannot guarantee that it will. Some users of phones that aren't on the list have mentioned that following the steps in this article has helped them, so it might be worth a try.
Let me know if you have any further questions.
09-02-2018 22:21
09-02-2018 22:21
Thank you... its compatible just messages and phone call notifications not compatible. Thanks for your answer.
09-03-2018 09:18
09-03-2018 09:18
Hey @Sueyscott.
Thanks for that clarification.
If you have the time, maybe you could try to follow the steps in this help article. There is a possibility that it could work to get the notifications even if the phone is not on the list.
Please let me know if there is anything else we can do for you.
01-31-2019 23:18
01-31-2019 23:18
It us now compatible ph was added to Fitbit list recently.