Connected to GPS and no map showing after my hike,walk

[LACJ77]

 Desde uns dias para cá não me aparece mapa do meu percurso feito tanto em Hike como em Walk usado à App para rastrear a actividade!

Oque posso fazer?

[JohnnyRow]

Je ne parle pas Spanish, but from subject line, it sounds like a known issue that happens if you use "pause".  Try to avoid using "Pause" and see if you get a map.

[LanuzaFitbit]

Welcome to the Forums @LACJ77! Hello @JohnnyRow.

@LACJ77 If what @JohnnyRow said is accurate, I'd definitely follow their advice. If that is not the case, please let us know what the issue is, keep in mind that this board is in English so if you're able to write it and understand it try to stick to it on this board.

Look forward to your reply. 

[Digrimes]

For the last week, when I finish my walk, the page where the map with my route should be is blank.  The map shows when I start my walk.  I am not sure about previous days, but I know I did not use Pause today.  I have an LG Android phone & also sync to my laptop.  I was going to try uninstalling & re-installing the app.  I shouldn't lose any data, right?

[SunsetRunner]

Exactly the same issue for me and my husband, two phones, 2 different Charge 2 devices. Walk set on device, map created, them disappears and the map page is blank.

IT'S THE APP! Fix it, please Fitbit. Similar issues have been ongoing since March, I believe (at least in the app itself). Fitbit doesn't seem to be able to fix the problem.

[LanuzaFitbit]

Welcome to the Forums @Digrimes! Hello @SunsetRunner.

 Thanks for bringing this to our attention. Our team is aware of this situation, at the moment we do not have any news or updates on the matter.  If we do receive any news we will be sure to let everyone know.

Feel free to reach out if you have any further questions.

[Ali_Cia]

Yo llevo una semana sin poder ver el mapa, antes, cuando los demás usuarios publicaban que no podían yo sí podía. Es ahora cuando de pronto he dejado de verlo. Solucionadlo por favor.