11-29-2017 19:06
11-29-2017 19:06
During setup, I accidentally chose my old phone instead of my new phone to sync my device too. What is the easiest way to change to the new phone without losing current information on device?
11-29-2017 20:19
11-29-2017 20:19
@JanetteM you do not setup a Fitbit tracker to a phone, you set the tracker up to the Fitbit account.
On the old phone
Swipe down the notification panal
Hold finger on the Bluetooth icon
Remove the Fitbit tracker if it shows.
On the new phone
Install fitbit
Log into your Fitbit account
If the app requests permission agree
Your new phone is setup