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Crashes on Sleep Tile

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‎06-21-2016 06:29 - last edited on ‎06-22-2016 16:22 by Moderator Alum

‎06-21-2016 06:29 - last edited on ‎06-22-2016 16:22 by Moderator Alum

After I updated the fitbit software on my mobile android device, the fitbit app crashes each time I look at the Sleep Tile!

 

Moderator edit: edited title for clarity

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3 REPLIES 3

‎06-22-2016 16:22

‎06-22-2016 16:22

@snotter I recommend restarting your phone and then giving it another try. Let me know if the issue persists and what make and model handset you're using along with the Android OS version you're running.

Erick | Community Moderator

It's all about the food! What's Cooking?

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0 Votes

‎06-23-2016 09:06

In response to ErickFitbit

‎06-23-2016 09:06

Erick,

 

I uninstalled fitbit 3.9, rebooted my mobile phone (Huawei Y6) and reinstalled fitbit 3.9.

Sadly to say the problem persists.  Each time I enter the sleep tile on my mobile phone (Huawei Y6) the application crashes after 3 to 4 seconds.

 

Android version 5.1.1

 

Please help

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‎04-07-2017 19:07

‎04-07-2017 19:07

I'm having same problem. I keep restarting phone and it still crashes every time I click on the sleep tile 

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