Custom food list detailed view rounding down values

[bradalanwestcot]

Apologizes if this has been asked and answered before, but what i have encountered is an issue, or maybe a feature, which has apparently cost me hours of time and now i have to go through my custom list and re-enter values on my LG android v7.0

When i enter 0.9 mg for a value, click 'save custom food', and then check 'nutrition facts' right afterwards to double check values it shows 0.9 for the value, this gives me a false sense that the values will not change, but when i restart the fitbit app i now find the value of 0.9 has been rounded down to 0

Am i missing something here?, if not than this has cost me hours of data entry time, I want these values to be as accurate as possible, why would the app show the values i entered under 'nutrition facts' and then round down to 0 value later?, this makes no sense to me, isn't 0.9 close enough to 1 to leave it alone and not round it down to 0?

I see that U.S. FDA nutrition labels/values are rounded, but much of the data I entered was googled from websites such as www.nutritionix.com and has 1 decimal place precision to show values such as 0.9, why would the fitbit app not allow the same precision for custom values? Maybe I'm nitpicking here on values, but didn't the fitbit folks anticipate that folks, on androids at least, would encounter this problem?

Also, if i login to the online dashboard and enter values such as 0.9, will it sync to my phone and produce the needed value of 0.9 and not 0?

I love my fitbit versa, but this has taken away from my positive experience and left me scratching my head

and somewhat angry. If I am not missing something here then I will submit my complaint to the Feature Suggestions forum but I want to hear others thoughts/logic on this first.

Thank you!

[RobertoME]

Hello @bradalanwestcot, good to see you around and thank you for sharing you concerns with us. My apologies for the late response and I'm wondering if this is only happening when you use a decimal in frot of the food portion? Or is this happening with any food serving portion logged?

I'm sure you have the most recent version of the Fitbit App, so If the issue persists, try to clear the cache of your app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. (This may vary depending of the Android device and the OS version)

Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

If the issue continue I would like to have a closer look to this issue, So feel free to share a screenshot of this behavior. If you need help uploading screenshots, this post will served as a reference.

See you later and keep me posted.