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Daily activity goals

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‎08-13-2019 02:14

‎08-13-2019 02:14

When I change my hourly goals for today, they change retrospectively for yesterday too.

How can I fix this? 

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3 REPLIES 3

‎08-14-2019 17:12

‎08-14-2019 17:12

Hi @margotnd welcome to the Community Forums!

 

I appreciate the information that was shared in your post. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, when was the first time you experienced this and how many times since then? If you haven't already done so, I recommend you to do the following:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version of your mobile device is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Let me know if the issue persist.

 

Looking forward to your reply, let me know if you have any additional questions. 

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‎08-15-2019 01:52

In response to RicardoFitbit

‎08-15-2019 01:52

Alta HR
I noticed the difficulty when I accepted the update fore days ago.
I have done as you suggested and the problem of retrospective changing of the hourly activity still exists.
Could this be a glitch in the update?
I understand that I cannot revert to the previous version.
Regards
Margotnd

Sent from my Xperia on O2
Best Answer

‎08-18-2019 03:36

In response to RicardoFitbit

‎08-18-2019 03:36

Thank you for your suggestions. Unfortunately this has not worked 

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