09-10-2019 13:36
09-10-2019 13:36
Since the update my dashboard had stopped syncing with challenges. I've seen that this is an ongoing problem. When is this problem going to be resolved. Many thanks.
09-11-2019 13:00
09-11-2019 13:00
Hello @SunsetRunner, welcome to the Community Forums!
Thanks for the information that was shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this and which Android mobile device you're currently using? Also, your Fitbit device is syncing as designed but your challenges are not updating? If you haven't already done so, please try the following steps in the meantime I receive your answers:
For more information about challenges, please check: What should I know about Fitbit challenges?
Keep me posted and let me know if you have any additional questions.
09-12-2019 01:56
09-12-2019 01:56